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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of B K

B K

March 8, 2024

5  out of  5
rating by B K
"The office of Susan Hartley - State Farm Insurance is very friendly and nice with their clients. The office representative Sheri cares about the clients she deals with. I would highly recommend this insurance office."
We responded:
"Thank you for the five star review and recommendation. Sheri always does an outstanding job!"
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poppi D

October 12, 2023

5  out of  5
rating by poppi D
"Awesome customer service in office, always so sweet and professional! Always keeping us up on new products! Pleasant whenever we go in there. Always Willing to point us in the right directions good or bad situations! There consistently the same service over years and years! If it wasn’t for the lady’s in the office don’t believe I would still be with StateFarm. Thank You for many many years of great service and looking out for not only me but my family as well!"
We responded:
"Thank you Steve for the five star review and for trusting us to help you with all your insurance needs all these years. : )"
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lillian jenkins

February 19, 2023

5  out of  5
rating by lillian jenkins
"Very wonderful and polite nice woman"
We responded:
"Lillian, Thank you I appreciate it. Susan"
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Elaine Connor

January 30, 2023

5  out of  5
rating by Elaine Connor
"I have no words on how wonderful Susan was to me at one of my lowest moments. Thank you again ."
We responded:
"Eliane, Always happy to help. That is what we are here for. Susan"
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Tia Pilarski

September 25, 2022

5  out of  5
rating by Tia Pilarski
"Really easy to work with evrfuonfu"
We responded:
"Tia, Thank you for the five star review."
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Roberta Wagner

June 21, 2022

5  out of  5
rating by Roberta Wagner
"Best ladies in the business! Friendly and helpful. My husband has been with them for 30 years! We use them for car, home, camper and golf cart insurance."
We responded:
"Thank you for the review Roberta."
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Shannon Loesel

December 7, 2021

5  out of  5
rating by Shannon Loesel
"Always helpful with quotes, rates, claims and everyday general questions. Great, friendly staff that's always willing to go the extra mile to help their customers!"
We responded:
"Shannon, Thank you for the five star review. Here to make things go right."
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Carrie Crump

December 4, 2021

5  out of  5
rating by Carrie Crump
"Been with this company for years highly satisfied!!"
We responded:
"Carrie, We appreciate you trusting us all these years with taking care of your insurance. Thank you for the five star review."
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Taylor Fetterman

December 3, 2021

5  out of  5
rating by Taylor Fetterman
"I have been with this office for 9+ years now and I can confidently say that I would never take my business anywhere else. The staff is welcoming and makes you feel like family. Sheri will go above and beyond for all of her clients to make sure that their insurance needs are met. Sheri will make sure that you are getting the best coverage for the best rate. 100/10 recommend this agency!"
We responded:
"Taylor, I agree Sheri is awesome. Thank you for the wonderful 5 star review."
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Talea Fuller

December 3, 2021

5  out of  5
rating by Talea Fuller
"I love state farm! I've never had an issue and when I've needed to file a claim, it has been taken care of in a timely manner. The office ladies know their stuff and so sweet, positive and down right wonderful."
We responded:
"Talea, Thank you for the five star review and the wonderful review."
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Vickie DeGuise-Hutchisson

December 3, 2021

5  out of  5
rating by Vickie DeGuise-Hutchisson
"I have been with this office over 30 years or more they are very friendly and helpful with my experience with all of my insurance policies with my home and cars I’m very thankful for them"
We responded:
"Vickie, We appreciate you and the five star review."
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Julie Coon

December 3, 2021

5  out of  5
rating by Julie Coon
"I have been insured with this office for over 30 years now. Susan and her staff have always gone above and beyond for me to ensure that my insurance needs are met. Professional, courteous, and knowledgeable. This office is the epitome of what “Good Neighbor” service is all about!!!"
We responded:
"Julie, Thank you for the five star review. I have been blessed over the years to having a great staff! Like a good neighbor State Farm in there."
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ADAM MCDANIEL

December 3, 2021

5  out of  5
rating by ADAM MCDANIEL
"Always professional, easy to work with, and a pleasure to do business with."
We responded:
"Adam, Thank you for the review, the pleasure is all ours."
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Kristina Balcer

December 3, 2021

5  out of  5
rating by Kristina Balcer
"Best service!!!"
We responded:
"Kristina, Thank you for the five star review."
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Jason Craft

December 2, 2021

5  out of  5
rating by Jason Craft
"Susan will work with you on all your insurance needs, her office is always helpful and willing to go there extra mile..."
We responded:
"Jason, We appreciate the five star review. We are always here to help."
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Steve Robinson

December 2, 2021

5  out of  5
rating by Steve Robinson
"I have been using this office for over 10 years now and have been happy throughout."
We responded:
"Steve, Thank you for the five star review. We are always here to help."
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Erin Robinson

December 2, 2021

5  out of  5
rating by Erin Robinson
"Awesome people!"
We responded:
"Erin, Thank you for the five star review."
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Leslie Perry

December 2, 2021

5  out of  5
rating by Leslie Perry
"Always appreciate the personal attention given to my needs and they make me feel like family."
We responded:
"Leslie, Thank you for the five star review. We are here to help with all your insurance needs."
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Ryan McDaniel

December 2, 2021

5  out of  5
rating by Ryan McDaniel
"I have been with this office for over 25 years and will never change. The staff always goes above and beyond to make sure you are taken care of. Thank you Susan Hartley and staff."
We responded:
"Ryan, Thank you for the five star review. We are here to make things go right."
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Rick McDaniel

December 2, 2021

5  out of  5
rating by Rick McDaniel
"Service sells! This office is always on top of every insurance need I have! They are always professional, courteous, and prompt! I have been with this office for 20 yrs."
We responded:
"Rick, We appreciate the five star review and your kind words."
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Shannon Loesel Thorpe

December 1, 2021

5  out of  5
rating by Shannon Loesel Thorpe
"we've been clients for many years and have been treated like family since day one! We would and have recommended them to many friends and family for their insurance needs! Excellent service and friendly staff!"
We responded:
"Shannon, Thank you for the 5 star review. It has been our pleasure helping you with your insurance through out the years."
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Alexis Lawson

November 26, 2021

5  out of  5
rating by Alexis Lawson
"Office was very professional! Sarah was amazing. she is so kind & will help with anything you need. definitely would recommend this office to anyone!"
We responded:
"Alexis, Thank you for the 5 star review. Sarah does a great job with helping many clients with their insurance and always with a smile."
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Elia Mar

November 24, 2021

5  out of  5
rating by Elia Mar
"Always helpful, no matter what insurance need or questions I have."
We responded:
"Elia, Thank you for the five star review. We are here to make things go right."
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Casey Calkins

November 23, 2021

5  out of  5
rating by Casey Calkins
"Enjoy work with this office they are reliable and timely for all issues and questions"
We responded:
"Casey, Thank you for the 5 star review. It has been our pleasure helping you with your insurance for many years."
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Tim Taylor

November 23, 2021

5  out of  5
rating by Tim Taylor
"I have been with this office for well over 30 years and am pleased to say that the service here is exceptional. During this time it has went through an organizational change (ownership), but one thing never changed. The team here is extremely professional, friendly, and caring. I have worked with Sheri Talbert for most of this time and I have to say I absolutely love her. She is one of the sweetest people I have ever known and has been like family to my wife and I. Children becoming drivers, insurance claims, financial burdens that created issues for us being able to pay our bill are just a few of the things she has always been there to guide us through with solid advice and instant answers. This team truly has people you can call good neighbors."
We responded:
"Tim, Thank you for the 5 star review and the kind words. Sheri is a true asset to our team. We are here to make things go right."